Re: Help i'm new

["Edwin Eyan Moragas" <haaktu@...>]

while i was reading this thread i thought i was in the openbsd list. :D


On Wed, May 7, 2008 at 8:39 AM, Patrick Donnelly
<batrick.donnelly@gmail.com> wrote:
> On Tue, May 6, 2008 at 6:32 PM, Stephen Kellett
>  <lua@objmedia.demon.co.uk> wrote:
>  >  Frankly, I think the reply you got was more arrogant than your message.
>  >
>  >  The company I work for create software tools. Despite the wonderful
>  > testimonials and emails congratulating us on our work we occasionally get
>  > the most incredibly insensitive and arrogant emails from potential customers
>  > that I assume are frustrated for one reason or another (which is why their
>  > emails appear arrogant or insensitive, etc, etc).
>  >
>  >  The incorrect approach is to berate them for their attitude.
>  >
>  >  The sensible approach is to identify why they have that attitude, attend to
>  > the problem they have and then fix whatever caused them to have that
>  > attitude.
>  >
>  >  Its sometimes a hard one to swallow and you won't always manage it (for
>  > example, if like me you suffer from occasional low blood sugar, you can
>  > either be rude (unintentionally, the low blood sugar causes running on
>  > ardenaline and you are often unaware of your own behaviour) or walk away,
>  > get something to eat and answer the email sensibly).
>  >
>  >  Sorry you didn't get on with Lua, its a great language.
>  >
>  >  Stephen
>  >
>
>  In a business environment I understand that sentiment. Not here
>  though. None of us are here to serve the incompetent.
>
>
>  --
>  -Patrick Donnelly
>
>  "One of the lessons of history is that nothing is often a good thing
>  to do and always a clever thing to say."
>
>  -Will Durant
>



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